SEL's IT Services

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PC and Notebook Technical Support

Installations

SEL can provide you with rapid, dependable support for both hardware and software including products not brought from SEL. You can relax knowing that SEL’s speedy repair and service response will ensure that occasional failures do not interrupt your business. In addition to technical support SEL also offer preventative maintenance through their IT Manager service.

This includes the following services: -

Preventative maintenance
Backup Check
Disk maintenance
Network Administration
Change Control
Software Check
Anti-Virus Update/Check
Service Performance Reporting
Secure online account management

This can be anything from PC set-up and delivery or peer-to-peer networks to local area networks (LAN) or wide area networks (WAN) installations and all related tasks such as data migration or setting up printers and other devices.

SEL also offers cabling services from CAT5e to fibre optic.

The control and management of the installation is part of SEL’s Project Management service. This service ensures that each IT project meets appropriate cost, time and quality objectives.

Network Design

System Integration

SEL’s expert engineers create a network architecture that is tailored to your business needs and functions. They provide total infrastructure design, from cabling to communications.

All networks are fully documented, diagrammed and designed for future growth.

What if you’ve already invested in a system but would like to take advantage of new technologies, such as e-commerce, to improve your business efficiency and competitiveness?

Where appropriate, SEL will find the most cost –effective solution that leverages your existing system and fully integrates it with the newest technologies.

With an expertise in software integration and wealth of experience in legacy systems and connectivity protocols, SEL are committed to providing solutions that give you maximum value with the minimum investment.

Consultancy

Consultancy services include:

Trying to understand and utilise today’s technology is a major feat. Even if you don’t know an Ethernet from an SCSI port, SEL’s expert IT consultants will begin with what you do know best: your needs and goals. SEL takes the time and effort to do a proper analysis of your business up front. This ensures that your IT investment is aligned with business goals and meets long term objectives as well as immediate needs.

As part of their consultancy services SEL also offer a Business IT troubleshooting service. This can include IT assessments, audits and advice on disaster recovery for example. SEL can also provide you with independent representation if you need to deal with a third party. SEL’s Business IT troubleshooting service will also look at ways to maximise computer usage for your business process.

Business Analysis
System Analysis
Database Analysis
Requirements Gathering
Proposal Creation
Process Flow Identification
Risk Analysis
Prototype Development
Strategic Planning
Budgeting
Policy Creation
Total Cost of Ownership Analysis

Other Services

SEL offer a range of office solutions designed to help bring greater efficiency to your business processes. These include: -

Internet Services SEL can help your business make full use of the Internet by offering the following services: -	Office Solutions
Web Hosting E-mail Domain Name Registration Firewalls ADSL	Document Management and Automation Computer Telephone Integration Video Conferencing Electric Mail and Workflow Solutions
Miscellaneous	Security Services
Data Integration and Migration Programming in Lotus Domino/Notes, Visual Basic, Microsoft Access, SQL Business Planning Leasing	Remote Access Protocol Systems Software-based and Appliance Firewalls

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